CFW & ASSOCIATES — STORE TERMS, CONDITIONS & LEGAL DISCLOSURES

Platform: eSwapMeet.com / Physical & Pop-Up Booth Operations
Entity: Cuttler, Fisher, Williams & Associates (CFW & Associates)
Effective Date: September 2026

1. Handcrafted, Repurposed & Natural Goods Disclosure

Many of our specialty items—including custom laser-engraved goods, natural hardwood charms (such as solid cherry or walnut), handcrafted veg-tan leather cuffs, and upcycled denim apparel—are individually made, finished, or repurposed by hand. Because of the organic nature of natural materials:

• Natural Hardwoods: Wood grain patterns, natural color variations, and laser burn depth/contrast may vary slightly from product photos.
• Handcrafted Leather: Natural leather hides exhibit unique markings, textures, and evolving patina that are hallmarks of authentic leathercraft, not defects.
• Upcycled & Repurposed Textiles: Upcycled denim pieces carry distinct vintage distress, washes, and seam wear that celebrate authentic repurposing (“Scraps into Sovereignty”).

2. Return, Refund & Exchange Policy

• Custom & Made-to-Order Pieces: All custom-engraved, personalized, cut-to-order, or serialized limited drop releases are FINAL SALE and cannot be returned, refunded, or exchanged unless received damaged or materially defective.
• Standard Non-Custom Apparel & Merch: Unworn, unwashed, and unused goods in their original condition and packaging may be returned for exchange or store credit within 14 calendar days of delivery. The buyer is responsible for return postage unless an error occurred on our end.
• Damaged in Transit / Defective Items: If an item arrives damaged or incorrect, contact us within 48 hours of delivery through the eSwapMeet messaging portal with order details and clear photos. Verified claims will be promptly replaced or refunded in full.

3. Production, Shipping & Booth Pickups

• Production Timelines: In-stock items process within 2–4 business days. Custom laser-engraved and handcrafted goods require 5–7 business days production time prior to dispatch.
• Carrier Transit: Tracking details are provided upon shipment. CFW & Associates is not responsible for transit delays, carrier weather disruptions, or items misdelivered due to an incorrect shipping address provided by the customer.
• Swap Meet / Pop-Up Pickups: Orders marked for local event pickup must be claimed during stated booth hours with valid digital order confirmation.

4. Intellectual Property & Brand Rights

All original artwork, 3D emblems, slogans (“Heavy Roots. Light Step.”, “Scraps Into Sovereignty”), brand marks, and digital assets associated with CFW & Associates and its proprietary sub-brands are protected intellectual property. Unauthorized reproduction, resale, digital copying, or commercial distribution is strictly prohibited.

5. Safety & Care Warnings

• Decorative Accessories & Jewelry: Natural wood and leather goods should not be submerged in water, subjected to harsh chemicals, or exposed to excessive moisture or heat.
• Choking Hazard Notice: Small parts, charms, jump rings, split rings, and metal fasteners are not toys and present a choking hazard. Keep out of reach of infants and young children.

6. Limitation of Liability

To the fullest extent permitted by applicable law, CFW & Associates and its representatives shall not be liable for any indirect, incidental, or consequential damages arising from the purchase, handling, or use of any product. Our total liability under all circumstances is strictly capped at the purchase price paid for the item.

7. Customer Inquiries & Contact

For questions regarding orders, bulk custom inquiries, or exchanges, please reach out via:

• Platform: eSwapMeet Vendor Messaging Portal
• Entity: CFW & Associates / Cuttler, Fisher, Williams & Associates
• Email: support@cfwassociates.com