Who We Are
Our website address is: https://e-swapmeet.com. e-SwapMeet is an online marketplace designed to connect vendors with customers in a digital swap meet environment.
What Personal Data We Collect and Why We Collect It
Vendor and Customer Accounts
When users register as vendors or customers, we collect personal data such as name, email address, phone number, and business information (for vendors). This information is necessary to facilitate transactions, manage accounts, and provide customer support.
Payments
We process payments through third-party providers. We do not store or process payment details directly; instead, they are handled by our secure payment gateways. Please refer to their respective privacy policies for more details.
Comments and Reviews
When visitors leave comments or reviews, we collect the data submitted in the form, along with the visitor’s IP address and browser user agent string, to aid in spam detection.
Media
If users upload images, they should avoid including embedded location data (EXIF GPS), as visitors can extract this information.
Cookies
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These last for one year.
- When visiting the login page, a temporary cookie is set to check browser acceptance of cookies. It contains no personal data and is discarded when the browser is closed.
- Upon logging in, several cookies store login details and screen preferences. Login cookies last two days, while screen option cookies last a year. Selecting “Remember Me” extends login persistence to two weeks.
- Editing or publishing an article sets an additional cookie, which expires after one day.
Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the original site and may collect data, use cookies, and track interactions.
Analytics and Tracking
We use Google Analytics, WooCommerce Analytics, and potentially Facebook and TikTok pixels to analyze user behavior and improve our services. These tools collect anonymized data regarding user interactions.
Who We Share Your Data With
- We share data with third-party payment processors for transaction handling.
- Analytical tools like Google Analytics and social media tracking pixels may collect user interaction data.
- Visitor comments may be checked through automated spam detection services.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to facilitate automated approvals.
- Registered user profiles store provided personal information, which can be viewed, edited, or deleted at any time (except usernames).
Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of the personal data we hold. You may also request data erasure, except for data retained for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services. User data may be stored and processed in various jurisdictions in compliance with GDPR and other applicable laws.
Security Measures
We implement security protocols to protect personal data, including encrypted transactions and access controls. However, users should practice good security hygiene when using online services.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Information
For privacy-related concerns, please contact us at customer-support@e-swapmeet.com.