Introduction
Welcome to e‑SwapMeet! These Terms and Conditions outline the rules and regulations for the use of our online marketplace, accessible at https://e-swapmeet.com. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.
Definitions
- “Platform” refers to e‑SwapMeet and its associated services.
- “Vendor” refers to individuals or businesses listing products for sale on e‑SwapMeet.
- “Customer” refers to individuals purchasing products from vendors through e‑SwapMeet.
- “User” encompasses both vendors and customers.
Account Registration
- Users must be at least 18 years old to create an account.
- Vendors must provide accurate business information and comply with applicable laws.
- Vendors must disclose a valid business name, accurate contact details, and a verifiable location when applicable.
- Users are responsible for maintaining the confidentiality of their account credentials.
Vendor Responsibilities
- Vendors must ensure that all product listings are accurate, lawful, and do not violate intellectual property rights.
- Vendors are responsible for fulfilling orders, handling shipping, and addressing customer inquiries.
- Vendors must comply with all tax obligations applicable to their business and sales.
- Vendors must not list or sell prohibited items including but not limited to counterfeit goods, adult content, offensive material, illegal items, or any product that violates Google Merchant or platform policies.
- Vendors must maintain a visible and accurate Store Policy page that clearly communicates shipping, return, and customer service policies.
- Vendors may be required to verify their identity through a government-issued ID or other compliance check as needed.
- Vendors agree to comply with the Vendor Code of Conduct to ensure a safe, respectful, and professional experience for all users.
Customer Responsibilities
- Customers must provide accurate billing, contact, and shipping information.
- Customers agree to use the platform only for lawful transactions.
- Any disputes should first be addressed through the platform’s dispute resolution process.
Payments, Subscriptions, and Transactions
- All payments are securely processed through third-party providers. e‑SwapMeet does not store or handle payment data directly.
- Vendors are required to maintain an active $10/month subscription to list and sell products on the platform.
- Subscription fees are non-refundable once billed.
- Refunds and return policies are set by individual vendors and must be clearly stated in their store.
- See our Refund and Return Policy for platform-wide expectations.
Prohibited Activities
Users may not:
- Engage in fraud, phishing, or misrepresentation.
- Post spam, offensive, obscene, or misleading content.
- Upload viruses, scripts, or unauthorized advertising.
- Impersonate individuals or businesses.
- Circumvent subscription fees, payment processors, or platform controls.
- Violate any applicable laws or regulations.
Content Moderation and Enforcement
- e‑SwapMeet reserves the right to remove any listing, product, store, or account that violates these terms or is suspected of abuse, fraud, or misconduct.
- Repeat offenses may result in permanent bans and forfeiture of any subscription fees paid.
- Suspended users may be required to submit additional documentation before reinstatement.
Store Setup Support and Premium Services
- Optional premium services are available, including store setup, product listing support, and design customization.
- These services are subject to additional fees and can be requested by contacting support at customer-support@e-swapmeet.com.
Intellectual Property
- Vendors retain ownership of their listings, logos, and media, but grant e‑SwapMeet a non-exclusive license to use, display, and promote such content across the platform and marketing materials.
- Users may not copy, reuse, or exploit platform content without prior authorization.
Data Collection and Privacy
- Our use of cookies and analytics tools (e.g., Google Analytics, Facebook Pixel, TikTok Pixel) is governed by our Privacy Policy.
- By using the site, you agree to our data collection and usage practices.
Liability Disclaimer
- e‑SwapMeet is a digital marketplace connecting buyers and sellers and does not manufacture, inspect, or guarantee the quality of any product.
- All users assume full responsibility for transactions and platform use.
- e‑SwapMeet shall not be held liable for any direct or indirect damages resulting from interactions on the platform.
Termination and Suspension
- e‑SwapMeet may suspend or terminate any account, store, or listing for violating these terms or for any suspicious activity.
- Users may close their account by submitting a written request to support.
Modifications to Terms
- We may update these Terms and Conditions at any time.
- Substantive changes will be communicated via email or platform notices.
- Continued use of the platform indicates agreement with the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which e‑SwapMeet operates.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at customer-support@e-swapmeet.com.
Helpful Links